Delivery & Shipping
We currently ship Domestic packages (anywhere in the US) for $5.00*!
Delivery takes 10–15 business days inside the States on average.
Overseas orders take 3–6 weeks, and on rare occasions they may take a little longer when going through customs. Once the package leaves the US, we have no control over how your country handles the package. Import duties and taxes are not included in our shipping charges, and customer may be charged by the carrier. Please check with your customs office to learn more about your duties and taxes.
Please note that delivery to APO/FPO addresses can take up to 8 weeks depending on your location.
To help ensure the quickest delivery, please follow the address format tips below.
• Name and Address Fields - Enter the full name, grade, and PSC or unit number for the addressee
• City Field - Should only be "APO" or "FPO"
• State/Province Field - "AA" (Armed Forces in the Americas, except Canada), "AE" (Armed Forces in Europe, Canada, Middle East, and Africa), or "AP" (Armed Forces in Asia Pacific)
• Country Field - Always choose "United States"
The Promise∞Line® is NOT responsible for stolen or lost packages and/or packages sent to the wrong address.
*Any Domestic order returned back to us for either having an insufficient address, wrong address, unclaimed, etc., Customer will have to pay for reshipment of package. We do not cover/reimburse for shipping costs in regards to a return/exchange.
**Any international order returned back to us for either having an insufficient address, wrong address, unclaimed, etc., Customer will have to pay for Express shipping.